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ITS Maintenance on Sept 5-6, 2020

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The following maintenance works will be carried out on September 5-6, 2020 (Saturday and Sunday) and the services to be affected are tabulated below:

Date

Time

Maintenance on

Service to be affected

Sept 5, 2020
(Sat)

2:00 pm - 8:00 pm

HKU Convene Paperless Meeting System for system patching

HKU Convene Paperless Meeting System will be temporarily suspended.

Sept 6, 2020 (Sun)

7:00 am – 9:30 am

Database servers supporting SIS and HKU Portal for students for OS patching

Access to SIS and HKU Portal for students will experience two 5-minute interruptions during the maintenance period.

9:00 am – 10:00 am

Servers supporting Data Leakage Prevention (DLP) Project for OS patching

Download of DLP software and login to DLP server will be suspended.

For enquiries, please contact our Service Desk at ithelp@hku.hk or 3917 0123 during office hours; and call our Computer Room at 3917 2496 after office hours.

We apologize for any inconvenience that may cause.

 

K C Chang 
Systems Team 
Information Technology Services

Note:

Scheduled maintenance messages are shown at http://www.its.hku.hk/sysmt
Messages about current service suspension, if any, are shown at the "Service Suspension" section of ITS homepage http://www.its.hku.hk/ and at the HKU App => Staff Corner or Student Corner => Service Suspension.