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ITS Maintenance on Feb 22-23, 2020

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The following maintenance work will be carried out on Feb 22-23, 2020 (Saturday and Sunday):



Maintenance on

Service to be affected

Feb 22, 2020 (Sat)

9:00 pm – 10:00 pm

ITS proxy server for upgrade

The following affected services will experience a 5-minute interruption:

- Moodle

- Information Rights Management (IRM) email protection function under hkucc1.hku.hk if access is done via https://webmail.hku.hk

Feb 23, 2020 (Sun)

2:30 am – 4:00 am

Central servers (hkuap.hku.hk and uisdbm.hku.hk) supporting various in-house applications for OS patching

Most applications under HKU Portal will be temporarily unavailable during the maintenance period except SIS (Student Information System), HCMS (Human Capital Management System), MyEmail and MyLibrary. 


For enquiries, please contact our Service Desk at ithelp@hku.hk or 3917 0123 during office hours; and call our Computer Room at 3917 2496 after office hours.

We apologize for any inconvenience that may cause.

K C Chang
Systems Team
Information Technology Services


Scheduled maintenance messages are shown at http://www.its.hku.hk/sysmt.
Messages about current service suspension, if any, are shown at the "Service Suspension" section of ITS homepage http://www.its.hku.hk/ and at the HKU App => Staff Corner or Student Corner => Service Suspension.