Home » What's New » ITS Maintenance on Sep 7-8, 2019

ITS Maintenance on Sep 7-8, 2019

The following maintenance work will be carried out on Sep 7-8, 2019 (this Saturday and Sunday) and the services to be affected include:



Maintenance on

Service to be affected

Sep 7-8, 2019
10:00 pm (Sat) - 7:00 am (Sun) Convene Meeting System for system patching  Convene Meeting System will be suspended.
10:00 pm (Sat) - 7:00 am (Sun) High definition video conferencing servers for OS patching  High definition multi-party conferencing service will be suspended.
11:00 pm (Sat) - 2:00 am (Sun) Adobe Connect server for system patching  The Adobe Connect web conferencing service will be suspended.
Sep 8, 2019 (Sun)  9:00 am - noon Server supporting shuttle bus tracking for Shuttle Bus App Bus tracking function of the HKU Shuttle Bus app will be suspended.

For enquiries, please contact our Service Desk at ithelp@hku.hk or 3917 0123 during office hours; and call our Computer Room at 3917 2496 after office hours.

We apologize for any inconvenience that may cause.

K C Chang
Systems Team
Information Technology Services


Scheduled maintenance messages are shown at http://www.its.hku.hk/sysmt.
Messages about current service suspension, if any, are shown at the "Service Suspension" section of ITS homepage http://www.its.hku.hk and at the HKU App => Staff Corner or Student Corner => Service Suspension.