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Scheduled Maintenance on October 4-5, 2014

Please be informed of the following maintenance to be carried out on October 4-5, 2014 (this Saturday and Sunday) and the major services to be affected include uPrint, campus WiFi and email service.  

ITS Maintenance Window on Oct 4-5, 2014

Date

Time

Maintenance on

Service to be affected

Oct 4, 2014 (Sat)

7:30 am - 8:00 am

uPrint system supporting the central printing service

uPrint services

 

9:00 am - 2:00 pm

Mail service of HKUCC, HKUSUC, GRADUATE (and their webmail servers), SMTP server supporting bulk mail (mail7) and mailing list service for OS patch update

No service interruption.

Oct 4-5, 2014 (Sat-Sun)

9:00 pm (Sat) - midnight (Sun)

Central servers (HKUAP, SDB, UISDBM, UIS, UISFILES, SWEB, Extranet) supporting various applications for OS patch update

All in-house student and staff applications, intranet and extranet applications.  Change of account passwords may be affected.

 

11:00 pm (Sat) - 3:00 am (Sun)

Cisco IP phone system (telephone no. 3917-xxxx) for firmware updates

Several 1-minute interruptions.

Oct 5, 2014 (Sun)

Midnight - 1:30 am

High-definition multi-parties conferencing system for security patch update

No service during the maintenance period.

 

4:00 am - 8:00 am

Campus WiFi equipment for firmware updates

All campus WiFi service (there may be a service interruption of less than 30 minutes).

 

9:00 am - 1:00 pm

Mail service of HKUCC, HKUSUC, GRADUATE (and their webmail servers), SMTP server supporting bulk mail (mail7) and mailing list service for OS patch update

Mail service of these systems, bulk mail and mailing list services will be suspended.