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Maintenance Notice

2019/07/06 22:00 (Saturday) - 2019/07/07 17:00 (Sunday) - Scheduled Maintenance on Jul 6-7, 2019

The following maintenance will be carried out on Jul 6-7, 2019 (this Saturday and Sunday) and the services to be affected are tabulated below:

- Campus network
- IP Phone (with numbers 3917-xxxx, 3910-2xxx and 3910-3xxx)
- Human Capital Management System (HCMS) and Student Information System (SIS)

For enquiries, please contact our Service Desk at ithelp@hku.hk or 3917 0123 during office hours; and call our Computer Room at 3917 2496 after office hours.

Please refer to https://www.its.hku.hk/whats-new/20190702/its-maintenance-window-201907 for details.

We apologize for any inconvenience that may cause.

K C Chang
Systems Team
Information Technology Services

2019/06/01 10:00 (Saturday) - 2019/06/02 14:15 (Sunday) - Scheduled Maintenance on Jun 1-2, 2019

From: Jun 1, 2019 10:00 pm
To: Jun 2, 2019 2:15 pm

Subject: Scheduled Maintenance on Jun 1-2, 2019

The following maintenance will be carried out on Jun 1-2, 2019 (this Saturday and Sunday) and the services to be affected are tabulated below:

- IP Phone (with numbers 3917-xxxx, 3910-2xxx and 3910-3xxx)
- HKU Portal applications
- Moodle System via HKU Portal

For enquiries, please contact our Service Desk at ithelp@hku.hk or 3917 0123 during office hours; and call our Computer Room at 3917 2496 after office hours.

Please refer to https://its.hku.hk/whats-new/20190529/its-maintenance-window-201906 for details.

We apologize for any inconvenience that may cause.

K C Chang
Systems Team
Information Technology Services

2019/05/17 18:00 (Friday) - 2019/05/19 18:00 (Sunday) - CAFM maintenance notice

Maintenance on HKU Estates Office Facility Management System (17-19 May 2019)

There is a scheduled maintenance on the HKU Estates Office Facility Management System on 17-19 May 2019 and the system will be temporarily unavailable during the following maintenance period:

6:00pm, 17 May 2019 (Fri) to 6:00pm, 19 May 2019 (Sun)

For enquiries, please contact our Service Desk at ithelp@hku.hk or 3917 0123 during office hours; and call our Computer Room at 3917 2496 after office hours.
Thank you for your attention.

2019/05/04 23:00 (Saturday) - 2019/05/05 18:00 (Sunday) - Scheduled Maintenance on May 4-5, 2019

The following maintenance will be carried out on May 4-5, 2019 (this Saturday and Sunday) and the services to be affected are tabulated below:

- IP Phone (with numbers 3917-xxxx, 3910-2xxx and 3910-3xxx)
- HKUEMS
- HKU Portal and all applications using HKU Portal UID/PIN to authenticate

For enquiries, please contact our Service Desk at ithelp@hku.hk or 3917 0123 during office hours; and call our Computer Room at 3917 2496 after office hours.

Please refer to https://www.its.hku.hk/whats-new/20190430/its-maintenance-window-201905 for details.

We apologize for any inconvenience that may cause.

K C Chang
Systems Team
Information Technology Services

2019/04/06 19:00 (Saturday) - 2019/04/07 19:00 (Sunday) - Scheduled Maintenance on Apr 6-7, 2019

The following maintenance will be carried out on Apr 6-7, 2019 (this Saturday and Sunday) and the services to be affected are tabulated below:

- e-Portfolio System
- Webmail (webmail.hku.hk)
- Network service

For enquiries, please contact our Service Desk at ithelp@hku.hk or 3917 0123 during office hours; and call our Computer Room at 3917 2496 after office hours.

Please refer to https://www.its.hku.hk/whats-new/20190402/its-maintenance-window-201904 for details.

We apologize for any inconvenience that may cause.

K C Chang
Systems Team
Information Technology Services

2019/03/02 19:00 (Saturday) - 2019/03/03 12:00 (Sunday) - Scheduled Maintenance on Mar 2-3, 2019

The following maintenance will be carried out on Mar 2-3, 2019 (this Saturday and Sunday) and the services to be affected are tabulated below:

- Computer Aided Facilities Management System (CAFM) service
- uPrint service

For enquiries, please contact our Service Desk at ithelp@hku.hk or 3917 0123 during office hours; and call our Computer Room at 3917 2496 after office hours.

Please refer to https://www.its.hku.hk/whats-new/20190226/its-maintenance-window-201903 for details.

We apologize for any inconvenience that may cause.

K C Chang
Systems Team
Information Technology Services

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