Network Management

Overview

ITS is responsible for the provision of central network services to support the University’s teaching, learning, research and administration activities.  Apart from adopting the latest technologies in network monitoring and performance enhancement, ITS is also playing a role to manage and coordinate the proper use and allocation of network resources among departments and University members through an application process so as to ensure the campus network is running in a healthy state.  

Departments and University members can apply for the following network services from ITS-

• Network card registration for accessing the Local Area Network (LAN)
  • Registration of Departmental Network Interface Cards
• Application for computer network points for LAN access in departments or halls
  • Request for Addition / Relocation of Computer Network Points (CF71)
• Application for TCP/IP address/domain name
  • Application for Fixed TCP/IP Address for Departmental Computer Equipment (CF59)
  • TCP/IP Host Computer Node/Domain Name Registration Form (CF60)

Pages Related To This Service

FAQ on Network Management

Application Forms

Departmental PC/Network Support Coordination Group

Available To

Departments and staff/students (Request for Changing Registered Owner of Network Card)

Service Request and Support

• IT Help - Online Service Request
• Email - ithelp@hku.hk
• In Person - Service Desk
• Service Desk Hotline: 3917 0123