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Email and Calendar


Email service is provided for use by all University members.  It is supported by both in-house email systems and outsourced email platform with anti-spam and anti-virus protection.  HKU email service is accessible using HKU Portal account.  For graduates using the in-house email system, they can access their emails using the graduate email accounts assigned.


The primary email service for staff is supported by a number of in-house systems running Microsoft Exchange (HKUCC1 or HKUCC-COM, @hku.hk). Other than the basic email functions, additional enterprise messaging features including webmail access, personal/shared calendar, email distribution list, out-of-office auto-reply, mobile access, server-side inbox rule, Global Address List (GAL) and email archiving are also supported for use by staff members.  Each account is provided with 15GB disk quota.  Staff can access their emails via HKU Portal (under “MyEmail” tab), webmail.hku.hk, Microsoft Outlook or other supported mail clients.   


The primary email service for students is supported by an outsourced email platform, Google.  This is called HKU Connect email service (@connect.hku.hk) and each account is provided with unlimited disk space (shared with other services in Google Apps for Education).  Students can keep their email accounts for use after graduation.

Student can access their emails via HKU Portal (under “MyEmail” tab). 


Students using HKU Connect email service can keep their email accounts @connect.hku.hk for use after graduation.     

Students who graduated before June 2012 are provided with an HKU email account on an in-house email server, @graduate.hku.hk.  Each account on this system comes with 10MB disk quota.  

Graduates can access their emails via webmail.hku.hk


Staff can continue using their HKU email accounts after retirement.  Retirees are invited to renew their accounts on annual basis.      

They can access their emails via HKU Portal (under “MyEmail” tab) or webmail.hku.hk

Pages Related To This Service

FAQ on Email and Calendar

User Guide on Email and Calendar

Available To

Staff, students, graduates and retirees

Service Request and Support