Home » IT Services News » IT Services News No. 196 (Dec 2018) » Updated Rates for Technical Support Services

Updated Rates for Technical Support Services

We are offering technical support services, such as the use of audio visual equipment for events, video collaboration facilities, PC installation and migration, etc., on cost-recovery basis to departments.

Starting from 1 January 2019, the charging rates for the technical support services provided by ITS will be revised as follow.  Please note that for services provided on Saturdays, Sundays and University holidays, the charge is in blocks of four hours, whereas the charge is on an hourly basis for other timeslots.

Service Period

Charging Rate (HK$)

Charging Rate (HK$)
(IT Officer)

Monday to Friday (office hours: 9:00am - 6:00pm)



Monday to Friday (non-office hours)



Saturdays, Sundays and University holidays



For charging rates of our cost recovery services, please visit the link below-

https://intraweb.hku.hk/reserved_2/its/forms/charging-rates.html (The above new rates will be reflected on 2 January 2019.)


Bonnie Lau
Office Administration Team
Tel: 3917 8734
Email: bonlauwl@hku.hk