Home » IT Services News » IT Services News No. 187 (Jun 2017) » Email Accounts for Graduating Students of 2017

Email Accounts for Graduating Students of 2017

Free Email Accounts for HKU Graduates

Students’ HKU Portal account will expire upon graduation but they can continue using the email service provided by the University.  All graduating students will be notified by email in the next few months about the expiry of their HKU Portal accounts; and things that they need to know regarding their HKU Connect graduate email accounts. 

There will be no change to students’ email accounts after graduation.  The only change to take note of is that the simplified email address UID@hku.hk, the simplified email alias alias@hku.hk (if one is set up) and the email auto-forwarding rule from UID@hku.hk to UID@connect.hku.hk will become invalid.  Students may continue using UID@connect.hku.hk and alias@connect.hku.hk after graduation.

All students are reminded, where applicable, to notify friends and acquaintances the change of email address from UID@hku.hk to UID@connect.hku.hk and cancel all mailing list subscriptions using UID@hku.hk prior to the expiry of the HKU Portal account.

For those students having problem in accessing Google service in their home country, they are recommended to setup email forwarding before leaving the University so that they can continue to receive email sent to their HKU Connect email address.

How about the Network Service?

Access to the HKU campus network, WiFi networks (i.e. "HKU", "Universities WiFi", "eduroam", "Universities via CSL", "Universities via Y5ZONE") and HKUVPN (HKU Virtual Private Network) will no longer be available for graduates.  When visiting the University, they can use “Wi-Fi.HK via HKU” service for making network connection within the campus network.

How about the Microsoft Office 365 ProPlus?

It is important for graduating students to note that their right to use Microsoft Office 365 ProPlus and OneDrive for Business offered under the Microsoft Student Advantage (MSSA) program will expire on the same date as their HKU Portal account.  The Microsoft Office products installed on their PCs, Macs and mobile devices under the said program will be deactivated and they will see a product deactivated message when they try using these products after the expiry date.  Also, data stored on OneDrive for Business, if it is used, will be deleted and students are advised to back up their files well before the expiry date.   They can refer to our user guide at http://www.its.hku.hk/documentation/guide/others/mssa for the steps in details.  Students who wish to continue using the services concerned should purchase them directly from Microsoft (from the purchasing the Microsoft Office products webpage).

We thank our graduates for using the services of ITS and wish them every success after graduation.  Should there be any questions on the above, please feel free to contact our Service Desk at 3917 0123 or ithelp@hku.hk.


Victor Chan
User Services Team
Tel: 3917 5303
Email: chvchan@hku.hk