Home » IT Services News » IT Services News No. 184 (Dec 2016) » Updated Rates for Technical Support Services

Updated Rates for Technical Support Services

Information Technology Services provides technical support services for departments in operating audio and visual equipment for events, supporting video collaboration facilities, PC installation and migration, and network point installation.

From 1 January 2017, charging rates for technical support services provided by IT Services will be revised as follows.  Please note that for services provided on Saturdays, Sundays and University holidays, the charge is in blocks of four hours, whereas the charge is on an hourly basis for other timeslots.

Service Period

Charging Rate

Charging Rate
(IT Officer)

Monday to Friday (Office hour: 9:00am-6:00pm)



Monday to Friday (non-office hours)



Saturdays, Sundays and University holidays



For charging rates of our cost recovery services, please visit the link below-

https://intraweb.hku.hk/reserved_2/its/forms/charging-rates.html (The above new rates will be reflected on 3 January 2017.)

If you have any question on the above, please feel free to contact us at 2859 2491. 


Bonnie Lau
Office Administration Team
Tel: 3917 8734
Email: bonlauwl@hku.hk