Home » IT Services News » IT Services News No. 178 (Dec 2015) » Updated Rates for Technical Support Services

Updated Rates for Technical Support Services

Information Technology Services provides technical support services for departments in operating audio and visual equipment for events, supporting video collaboration facilities, PC installation and migration, and network point installation.

From 1 January 2016, charging rates for technical support services provided by IT Services will be revised as follows.  Please note that for services provided on Saturdays, Sundays and University holidays, the charge is in blocks of four hours, whereas the charge is on an hourly basis for other timeslots.

Service Period

Charging Rate
(Technician)

Charging Rate
(IT Officer)

Monday to Friday (Office hour: 9:00am-6:00pm)

$310/hour

$450/hour

Monday to Friday (non-office hours)

$465/hour

$675/hour

Saturdays, Sundays and University holidays

$1,860/4-hour

$2,700/4-hour

For charging rates of other cost recovery services provided by ITS, please visit the link below.

https://intraweb.hku.hk/reserved_2/its/forms/charging-rates.html

If you have any question on the above, please feel free to contact the undersigned. 

 

Bonnie Lau
Office Administration Team
Tel: 3917 8734
Email: bonlauwl@hku.hk