Home » IT Services News » IT Services News No. 178 (Dec 2015) » End of Support for Email Client - Eudora

End of Support for Email Client - Eudora

Eudora had been a popular email program supporting POP3/IMAP mail protocols about a decade ago.   The final release of its commercial version was announced in 2006 and since then, the product development has been stopped.  Eudora is an end of support product for which fixes and technical support on software bugs and security vulnerabilities identified are not available.

A commonly known issue encountered by the very few Eudora users nowadays is Eudora’s inability to trust the SSL (Secure Sockets Layer) certificates signed by public Certificate Authority due to the outdated built-in trust store.   Eudora users have to manually install the certificates in order to work with their emails without problems.

Due to the shrinking user population and end-of-support of Eudora, ITS will discontinue the support of Eudora in using the central email service.  Eudora users are advised to switch using one of the following commonly used email programs:

  • Microsoft Outlook 2010 (Note: Outlook 2013 or later version does not support importing of Eudora mailbox.  Users may upgrade to a newer Outlook version after mailbox migration.)
  • Thunderbird 31.6, available for download at https://ftp.mozilla.org/pub/thunderbird/releases/31.6.0/win32/en-US/ (Note: The latest version does not support importing of Eudora mailbox. Users may upgrade to a newer version after mailbox migration.)

Users can refer to the webpage at http://www.slipstick.com/outlook/converting-from-eudora-to-outlook/ for some tips on the migration of Eudora mailbox to Outlook/Thunderbird. 

In case of questions on the above, please feel free to contact our Service Desk at ithelp@hku.hk or the undersigned.

 

Ricky Chung
Systems Team
Tel: 3917 6274
Email: rickychung@hku.hk