Home » IT Services News » IT Services News No. 175 (Jun 2015) » Protect Your HKU Portal Account with a Stronger PIN

Protect Your HKU Portal Account with a Stronger PIN

To strengthen the security protection of HKU Portal accounts against hacking, the length of HKU Portal PIN has been extended with effect from 6 May 2015.  Staff and students can now assign a PIN of 10-18 characters (consisting of letters and digits, with at least 1 letter and 1 digit).  This is to reduce the chance of HKU Portal accounts being hacked through proliferating brute force and password guessing attempts. 

HKU Portal PIN can be reset by going to HKU Portal (https://hkuportal.hku.hk) (type “PIN” in the Search field and click the searched link “Change HKU Portal PIN”).   All staff and students are requested to mandatorily reset their PIN upon the next password expiry period the latest.  They are always reminded not to share their HKU Portal UID and PIN with others, and avoid using easily guessed passwords such as name of places, dictionary words, date of birth, phone numbers and brand of products. 

The 180-day password policy will continue be enforced and all users are advised to change their PIN regularly.  Staff and students are highly recommended to set up “secret question” through which they can reset the PIN on their own in case they forget it.   Please type “secret question” in the Search field under HKU Portal, click the searched link “Secret Question for Portal PIN” and follow a few simple steps to complete the setup.

In case you have any question on the above, please feel free to contact us at ithelp@hku.hk or 3917 0123.
John Lam
Information Security Team
Tel: 3917 5952
Email: joncclam@hku.hk