Home » IT Services News » IT Services News No. 172 (Dec 2014) » Updated Rates for Technical Support Services

Updated Rates for Technical Support Services

ITS provides technical support services to departments in setting up and operating audio-visual equipment for events, supporting video conferencing, and PC installation/migration.

From 1 January 2015, the charging rates for technical support services will be revised as follows.  Please note that for services provided on Saturdays, Sundays and University holidays, the charge is in blocks of four hours, whereas the charge is on an hourly basis for other time slots.

Service Period

Charging Rate

Monday to Friday (Office hour: 9:00am-6:00pm)


Monday to Friday (non-office hours)


Saturdays, Sundays and University holidays


For charging rates of our cost recovery services, please visit the link below-


If you have any question on the above, please feel free to contact the undersigned. 


Bonnie Lau
Office Administration Team
Tel: 3917 8734
Email: bonlauwl@hku.hk