Home » IT Services News » IT Services News No. 166 Nov - Dec 2013 » Updated Rates for Technical Support Services

Updated Rates for Technical Support Services

Information Technology Services provides technical support services for departments in operating audio and visual equipment for events, supporting video collaboration facilities, PC installation and migration, and network point installation.

From 1 January 2014, charging rates for technical support services provided by IT Services will be revised as follows.  Please note that for services provided on Saturdays, Sundays and University holidays, the charge is in blocks of four hours, whereas the charge is on an hourly basis for other timeslots.


Service Period

Charging Rate


Charging Rate

(IT Officer)

Monday to Friday (Office hour: 9:00am-6:00pm) $290/hour $420/hour
Monday to Friday (non-office hours) $435/hour $630/hour
Saturdays, Sundays and University holidays $1,740/4-hour $2,520/4-hour

The following two forms are updated and are available for the booking of video collaboration facilities, application for accounts and audio visual support-

If you have any question on the above, please feel free to contact the undersigned. 

Bonnie Lau
Tel: 3549 5308
Email: bonlauwl@hku.hk