Hotlines and Dial-up Services
 
General Enquiries 2859 2495
Fax 2559 7904
Computer Operations (Network and Operational problems) 2859 2496
Help Desk (Software and general problems) 2859 2480
Equipment Maintenance 2859 2774

 
 
HKU Computer Centre Dial-up Services
60-minute lines 30-minute lines
56Kbps PPP Lines (v.90 modem standard)
(24-hour service and support modems of all speeds)
Please click here to see how to configure the settings to use the lines.
408 lines for all users 29757000 168 lines for all users 29647000
    96 lines for all users 21057100
96 lines for staff only 28595100 48 lines for staff only 29642300
48 lines for HKU Graduate Account users (no connection time limitation) 22497100    

 Operations Schedule
Computer Room Opening Hours - 24 hours

Opening Hours for Microcomputer / Workstation Rooms

Location: Opening hours:
Run Run Shaw Building 
Room 101, and 103, Room 113 (ACEnet)
24 hours 
Monday (00:00 a.m.) - Sunday (12:00 p.m.)
Run Run Shaw Building (Room 201) Monday -Friday (9:00 a.m. -5:00 p.m.) 
Saturday (9:00 a.m. -12:30 p.m.) 
Sunday - Closed
Run Run Shaw Building Room 210 (Workstation) 
Knowles Building (Room 218), 
K.K. Leung Building Room LG-108 (ACEnet)
Monday - Friday  (9:00 a.m. - 10:00 p.m.) 
Saturday (9:00 a.m. - 3:30 p.m.) 
Sunday - Closed 
Old Library Building (Room 134)  Summer schedule: July 3 - Sep10, 2000 
Monday -Friday (9:00 a.m. - 5:00 p.m.) 
Saturday (9:00 a.m. - 1:00 p.m.) 
Sunday -Closed Term schedule: from Sep 11, 2000 
Monday -Friday (9:00 a.m. - 10:00 p.m.) 
Saturday (9:00 a.m. - 6:00 p.m.) 
Sunday-Closed 
Old Library Building (Room 135)  Monday -Friday (9:00 a.m. - 5:00 p.m.) 
Saturday (9:00 a.m. - 1:00 p.m.) 
Sunday -Closed
Holiday Schedule for Computer Laboratories from April to May, 2001
(Other than Rooms RR101, RR103 and RR113 (ACEnet) which are open all the time, all other microcomputer/workstation/ACEnet laboratories will be closed on Sundays, University holidays and public holidays)
Holidays Closed on Re-open on
Ching Ming Festival April 5, 2001 (Thursday)  9:00 a.m. April 6, 2001 (Friday)  9:00 a.m.
Easter Holidays April 13, 2001 (Friday)  9:00 a.m. April 17, 2001 (Tuesday) 9:00 a.m.
The Buddha's Birthday April 30, 2001 (Monday)  9:00 a.m. n/a 
International Labor Day May 1, 2001 (Tuesday)  9:00 a.m. May 2, 2001 (Wednesday) 9:00 a.m.