Message from the Director, Information Technology Services
Well we have survived the start of semester and, apart from a couple of exceptions, most systems have worked as expected. Thank you for your patience when things have not gone quite to plan.
By the time you read this Newsletter, the new Oracle/PeopleSoft Campus Solutions Student Information System (SIS) will have gone live on Monday 25 October. This was a major milestone for the University and the implementation of Enterprise Resource Planning (ERP) systems that are used by many of the world’s leading universities.
The SIS Project team has established a dedicated Help Desk and all SIS-related issues should be reported to this Help Desk. The Help Desk’s email address is AskSIS@hku.hk and their direct phone number is 2819 0777.
For up-to-day information on the SIS Project as well as the Oracle/PeopleSoft HR/Payroll project, visit http://www.hku.hk/reserved_1/sisandhcm/ (note that you may be requested to login to the HKU portal to access this site).
I have now been advised of the outcome of the 2010-2011 Financial Year Budget submission and, like many of you I suspect, my budget remains essentially the same. Nevertheless, I have secured formal approval to use reserves to make a number of “high priority” appointments. Therefore, over the last month, we have been advertising for a number of additional positions. These additional positions are briefly described below:
- Project Office Manager. This role and need for this position was described in the last Newsletter.
- Three additional positions to support the new Oracle/PeopleSoft ERP systems (SIS, HCM, and Enterprise Portal). While providing greater functionality, ERP systems require much greater levels of support and the HKU ERP systems are no exception.
- Three additional positions to support the additional IT infrastructure. The University has acquired significant additional infrastructure (storage, servers, network devices) and more is being acquired to prepare for the Centennial Campus in 2012.
- A Unified Communications Specialist. HKU is lagging behind most organizations in the adoption of modern and, more importantly, integrated messaging & communication systems including IP Telephony. This position will play an important role in developing and implementing a roadmap for HKU.
Hopefully, these positions will all be in place by the end of the year.
As always, please feel free to contact me if you have any issues or comments that you think I should know about.