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Computer News No. 114 Mar.-Apr. 2005

Results of Computer Centre User Survey 2004-05

  1. Introduction
  2. Importance and Satisfaction of Essential IT Services
  3. About Email Services
  4. About Network Services
  5. About Host Computers
  6. About the HKU Portal
  7. About PC Laboratories
  8. About WebCT Electronic Courses
  9. About User Support Services
  10. Overall Remarks about the Survey

1. Introduction

A web-based user survey was conducted by Computer Centre during the period from December 20, 2004 to February 15, 2005 to obtain users' feedback on the services provided by Computer Centre . This article reports the results and findings of this user survey. 

A total of 930 valid respondents participated in this survey. They include academic and non-academic staff members, postgraduate and undergraduate students. The respondents are grouped into staff and students for comparison of responses between these two groups. Table 1 shows the count in each group and the percentage of total respondents in each group.

Table 1: Status of Respondents

Status of Respondents Count in Group % of Total
Respondents
Staff Academic 98 246 26.5%
Non-academic 148
Students Undergraduate 535 684 73.5%
Postgraduate 149

2. Importance and Satisfaction of Essential IT Services

Users were asked to rate the importance and their satisfaction of the essential IT services. The rating scale was from 4 to 1, with 4=most important/satisfied, 1=least important/satisfied.

Table 2 lists the IT services and their importance to our users. First, the number of respondents are listed. Then, the percentages of each rating is listed. The missing values were excluded in the calculation of percentages. Then the percentages of ratings 4 to 2 are added together and presented separately for staff and students to compare the different requirements of staff and students.  The only significant difference is the use of PC laboratories.

Table 2: Importance of the IT Services to Staff Members and Students

Importance of IT Services Number
Responded
Rating=
4
Rating=
3
Rating=
2
Rating=
1
Rating=
(4 to 2)
staff only
Rating=
(4 to 2)
students only
Email service 922 90.5% 8.1% 1.0% 0.4% 99.6% 99.6%
Network service from campus 877 78.7% 16.5% 3.6% 1.1% 98.6% 98.9%
Network service from home 866 65.2% 23.0% 9.8% 2.0% 98.6% 97.8%
Using the HKU Portal 891 52.4% 31.1% 13.7% 2.8% 94.5% 98.1%
User Support services 685 40.6% 38.0% 17.2% 4.2% 98.0% 94.8%
Using PC laboratories 525 35.8% 29.9% 21.5% 12.8% 66.3% 90.8%
Computer Training courses 567 23.5% 29.6% 31.6% 15.3% 88.5% 83.2%
Using the Unix host computers 464 23.9% 33.4% 25.9% 16.8% 83.6% 83.0%


Table 3 lists the satisfaction levels of the IT services. First, the number of respondents are listed. Then, the percentages of each rating is listed. The missing values were excluded in the calculation of percentages. Then, the percentages of ratings 4 to 2 are added together and presented separately for staff and students.

Table 3: User Satisfaction of  IT services

User Satisfaction of IT Services Number
Responded
Rating=
4
Rating=
3
Rating=
2
Rating=
1
Rating=
(4 to 2)
staff
only
Rating=
(4 to 2)
students
only
Email service  915 27.9% 54.4% 14.3% 3.4% 95.8% 96.9%
Network service from campus 860 32.6% 42.0% 19.9% 5.6% 95.5% 94.0%
Network service from home 839 18.6% 46.5% 27.7% 7.3% 94.3% 92.2%
Using the HKU Portal 872 22.8% 52.6% 20.0% 4.6% 93.4% 96.1%
User Support services 638 16.5% 48.3% 24.3% 11.0% 86.0% 90.3%
Using PC laboratories 467 16.7% 46.5% 28.9% 7.9% 85.9% 92.6%
Computer Training courses 463 13.2% 42.8% 30.9% 13.2% 86.0% 87.1%
Using the Unix host computers 392 17.3% 50.3% 23.5% 8.9% 91.6% 91.0%

The above tables show that the email and network services are the foremost important to our users (as always), and that our users are mostly satisfied with these services. In comparing tables 2 and 3, we can identify areas for improvement of user satisfaction.  In the following sections, we shall report on the survey results of each service in more detail.


3. About Email Services

The bar charts below show the responses to the questions asked in this survey.  The questions are printed in the chart titles.  Underneath the questions, the "n=..." is the number of users who answered this question.  Each bar is also labeled with the number of users who made that response.  In the comparisons between staff and students, the responses are reported as percentages in the respective groups.

Staff and student groups differ significantly in their choice of email programs.  From the first chart, we see that Webmail is by far the most popular email software.  From the second chart, we can see that Webmail is used by 85% of the students but only by 42% of the staff who also use email client programs such as Eudora, Outlook or Netscape. 


4. About Network Services

This section reports on the results for network services which include the office/laboratory network, the hall network, the network in centrally administered classrooms, the ACEnet and the wireless networks.  

The overall response is shown in the first charts below.  Staff and student groups were compared in their use of the network in the second chart.  91% of staff members use the network in their offices while students use the network in the PC laboratories as well as the roaming network and the hall network more. 

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4.1  About the Hall Network

172 of the respondents stay in Residence Halls and use the hall network.  The distribution of hall residents and their rating of the hall network is shown in the bar charts below.  (From the survey data, those who rated the hall network 'poor' were identified to be residents in St. John's College and Starr Hall where a number of computer virus spreading and port scanning cases had occurred.)  

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4.2 About Network Services from Home

The network services from home were assessed and the ratings of the HKUPPP and HKUVPN networks are shown below. The overall responses are shown in frequencies in the first chart, and percentages of staff/student groups are shown in the second chart.

The next two questions were about network abuse by disseminating a computer virus or a Trojan horse, and how they manage to clean up their infected computers.  

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5. About Unix Host Computers

Host computers refer to the Unix servers HKUCC and HKUSUA  for general-purpose computing and the HKUHPCC and HPCPOWER servers for high-performance computing. 

Table 4: What users use the host computers for

What do you use the host computers for? %Total Respondents
Email 94%
Data storage 26%
Personal homepage 14%
Execute programs 8%
Other purposes 1%
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6. About the HKU Portal


7. About PC Laboratories


8. About WebCT Electronic Courses

The students and instructors were asked different questions for their feedback on the use of the WebCT system. Their responses to the questions are displayed separately in the charts below.

Student Responses:   170 of the 652 students who answered this question do not take any courses with materials on WebCT. Therefore, only the responses from students who had access to course materials on WebCT are used in the analysis of the remaining questions.     

 

Instructor Responses:  Only 47 instructors answered that they have one or more WebCT courses. Therefore only those responses were used in the analysis of the remaining questions on WebCT.

Table 5 lists features of the WebCT system which the instructors find most useful. Their responses are presented in percentages in descending usefulness. 

Table 5: What features of WebCT the instructors find most useful

Which features of WebCT do you find most useful? %  WebCT Instructors
Posting course notes 60%
Assignments 53%
Automatic account creation with Registry's enrollment data 40%
Sending email to class 28%
Discussion forums 21%
Student grades 21%
Group projects 13%
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9. About User Support Services

Table 6 shows where users go for help for IT problems.  Users generally seek help for their computer-related problems from the Help Desk, the CCBOX (enquiry via email), the enquiry hotline (2859-2480), FAQ (Frequently Asked Questions posted on the web), and Computer Centre Office at room RRS-223.  Respondents may choose more than one venue.  Responses are presented as percentages of their respective groups in the table below to show the different preferences for help between staff and students.

Table 6: Where users go for help for IT problems 

Where do you go for help for IT problems? Help Desk CCBox Call Hotline see FAQ CC Office
Staff 14% 33% 54% 37% 8%
Student  36% 17% 9% 48% 10%

The quality of our user support services are rated by the respondents and are depicted in the following bar charts:

 
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10. Overall Remarks about the Survey

    This user survey has provided us with useful information about our users requirements and their satisfaction of the current IT services.  Like our last user survey done in 2002, the recent survey revealed that email and network services remain to be the foremost important IT services to our users.  While we are very pleased to see that our users are satisfied with these two service areas, we will continue to improve them with new technologies and enhanced functionalities.  Spam filtering continues to be a challenge that we have to deal with.  We will continue to improve on the performance of the hall network while educating our hall residents in good network ethics and practices so that improper use of the hall network would be reduced.  

    The free-text comments and suggestions entered by our respondents are consolidated and edited for brevity and consistency of style. Some of these comments are actually enquiries or questions for the Help Desk. Please click the following links to see the users' comments and Computer Centre's responses to these comments.

    On behalf of Computer Centre , I would like to thank all those who have participated in this survey which enables us to work together in bringing about more enhanced computer services to make the best use of IT technologies to support the teaching, learning and research activities of the University. 


 

 
Computer News No. 114 Mar.-Apr. 2005

HKU Event Management System Launched with Success

  1. Introduction
  2. Usage on HKUEMS
  3. Enhancements on HKUEMS

1. Introduction

The HKU Event Management System (HKUEMS) has been launched since February 18, 2005.  It aims to provide a flexible but user friendly environment for HKU event organizers to announce their events and to communicate with their audience.  It also targets to offer a central point for HKU members and public to locate university events of their interest.  To introduce this new service to the departments, two seminars were conducted in February 2005.  The seminars attracted close to 200 staff members from over 90 departments, and two-third of these departments have already started to make use of HKUEMS to announce their events.  We are very pleased to see that colleagues not only manage their events with ease and confidence on HKUEMS, but also gave us very useful feedbacks for improvements, many of which are being implemented.  In addition, more student societies have started to make use of HKUEMS to publicize their events.

2. Usage on HKUEMS

HKUEMS has been put into service for two months and the followings are some encouraging statistics collected about its usage during the period:
 

General access on events
No. of times events shown to HKU Portal users 611479
No. of times event details reviewed by HKU and public users 22886
About event organizers
No. of event organizers registered on HKUEMS 102
No. of event organizers posted events on HKUEMS 64
About events
No. of events posted on HKUEMS 394
No. of events required online registration through HKUEMS 73
No. of registration done through HKUEMS 2433
Top figures
No. of access to the most popular event 1721
Highest number of registrants in a single event 387
Highest number of events posted by single event organizer 41

3. Enhancements on HKUEMS

In response to users' comments, a number of enhancements to HKUEMS has already been implemented since its launch.  Highlights of the key new features are as follows:

For general users,

  1. Continuing events
    For events that span over multiple days, they are now shown in a new "Continuing Events" section starting from the second day of the events so that new events can be more visible to users.
     
  2. Today's events shown in weekly and monthly tabs as default
    Today's events is also shown by default under the weekly and monthly tabs of HKUEMS so that the users need not scroll the page to locate today's events.
     
  3. Fixed position for tool bars
    The tool bar that allows users to do searching and to toggle for more detailed display is now fixed in weekly and monthly tabs so that users can locate these functions handily while scrolling through events listed on these tabs.
     
  4. New event organizers highlighted
    Users are now alerted when new event organizers are registered on HKUEMS so that they can adjust their preferences if so wish.

For event managers,

  1. Language of event
    Managers can specify whether their events are conducted in English, Cantonese, Putonghua, or give more specific details with the 'Other' option.
     
  2. Customized registration instructions
    Some event organizers have their own registration arrangements; therefore, a new option is available for managers to customize their registration instructions instead of using the online registration function available on HKUEMS.
     
  3. Customized payment instructions
    Similarly, a new option is available for managers to customize the payment instructions for their events.
     
  4. Event URLs
    For public events which do not require login with HKU Portal UID/PIN, web links listed in "Event URLs" can bring audience directly to a specific event.
     
  5. FAQs for HKUEMS
    An FAQ page is available to address the most commonly asked questions we received from users.

More enhancements are being worked on and they will be released to users in the next version of HKUEMS later this year.  These enhancements include refined target audience groups, online payment by credit card, enhanced search function, performance improvements, etc.  We always welcome suggestions on enhancements on HKUEMS to make it a more useful service for the University.


 


Computer News No. 114 Mar.-Apr. 2005

Deadline for Placing Orders to Computer Centre for 2004/2005

To meet the deadline set by the University's Finance and Enterprises Office for placing purchase orders by departments before the end of 2004/2005 financial year, departments who wish to purchase computer related items from Computer Centre using their 2004/2005 budget accounts are required to submit their orders to the Centre on or before June 8, 2005 (Wednesday).  For late orders received, Computer Centre will charge departments' 2005/2006 budget accounts.

Departments could conveniently submit purchase orders using the CC Ordering System via the HKU Portal at http://hkuportal.hku.hk/ (select the tab "Services" => "Computer Centre Services", then click "Order License and Goods") or return the completed CC Order Form (CF-36) available at http://www.its.hku.hk/home/services/forms.htm.

 


 


Computer News No. 114 Mar.-Apr. 2005

Technology Seminars from Microsoft and IBM

    1. Information Technology at Micrsoft
    2. IBM Global Technology Outlook

Computer Centre recently organized two technology seminars and invited Microsoft and IBM to speak on their latest technologies in March and April 2005 respectively. 

On March 24, 2005, three speakers, Mr Bremen Lee,  Mr Gary Sun and Mr Paul Wang, from Microsoft spoke on IT at Microsoft, while on April 8, 2005, Dr Gabriel Silberman from IBM spoke on IBM Global Technology Outlook.  Those who attended the seminars have received good information and advices from the speakers on the latest trend of information technology.  

1. Information Technology at Microsoft

The seminar on IT at Microsoft consisted of three talks.  Click here for the presentation powerpoint files.

(a) Security at Microsoft

Mr Bremen Lee, IT Manager of Microsoft Hong Kong, introduced how Microsoft IT protects Microsoft internally by using various technology and processes, including wireless, PKI, remote access, trustworthy messaging technology.

(b) Enterprise Application at Microsoft

Mr Gary Sun, Director of Regional IT Group of Microsoft, discussed how Microsoft IT Group developed and deployed an internal Web services solution to provide an enterprise infrastructure for managing Web services across line-of-business applications at Microsoft.  A few examples like how Microsoft used the web to deliver training and online assessment were also presented.

(c)  System Management at Microsoft

Mr Paul Wang, Microsoft Regional IT Director - North Asia, gave an overview of Microsoft's use of "Microsoft Operations Manager" (MOM) in the Microsoft IT data center as its key enterprise infrastructure and applications monitoring tool.  The talk also covered how Microsoft IT data centre deployed "Systems Management Server 2003" to its desktop environment to manage the application deployment process, to improve hardware and software asset management, and to manage the deployment of security and software updates across the enterprise.

2. IBM Global Technology Outlook

Dr Gabriel Silberman, Program Director for the IBM Centers for Advanced Studies, presented IBM's projection of the future for IT, known as the Global Technology Outlook (GTO).  GTO includes forecasts of software, hardware, and services technology trends, and ways in which those trends will come together to enable new uses and capabilities for the IT industry.  These new technologies have the potential to transform the performance and characteristics of tomorrow's information processing systems, and be a change driver in the marketplace.


 


Computer News No. 114 Mar.-Apr. 2005

From the Help Desk - How to Read Your Email Faster

    1. Why is it slow to read my email via webmail or other email programs?
    2. Delete unwanted email using webmail 
    3. New feature in webmail: Move read email from INBOX
    4. Move email to your PC for permanent storage

1. Why is it slow to read my email via webmail or other email programs?

We often hear our users complain about the slowness of the webmail.  After some investigation, we have found that most of these users that encounter this problem often keep a large volume of emails in their INBOX after the messages have already been read.  There could be other reasons why the email server is slow, e.g. the email server may be overloaded from excessive virus or spam checking, or there may be excessive downloading of large files on the network.  However, a large INBOX will take a long time to open because the email server has to extract the senders, dates and subjects etc. to display in the index page.  This time lag is more pronounced with webmail and other IMAP programs.  

To alleviate this problem so that the INBOX can be opened faster, users should reduce their emails in their INBOX to a minimum.  You can delete unwanted emails from the INBOX, or move emails that have been read to other folders waiting to be responded, or even save them to your PC for permanent storage. 

2. Delete unwanted email using webmail

In webmail, you can delete individual messages from the INBOX. You may wish to display more messages in the index page than the default setting of 12 so that you can view more messages in your INBOX at one time. Click here to follow the instructions to do that. You may also wish to delete an entire folder (e.g. the spam folders) without having to select all the messages first. Click here to see how to delete an entire email folder.  

3. New feature in webmail: Move read email from INBOX

Computer Centre has implemented a new feature in webmail to help you move your read messages into another folder. You can click on the link "Move read mail from INBOX" at the top of the index page. You will be asked to confirm.  If you click "OK", all the email messages on the current index page that have been read will be moved to the folder "read-inbox" and deleted from your INBOX.  If you keep the habit of clicking this link every time after your read your email, only your new messages will be kept in the INBOX which will open much faster the next time you access webmail.

 

4. Move email to your PC for permanent storage

As you accumulate your email by moving them from the INBOX to other folders, the disk space in your account is being used up and you may soon run out of disk space.  You may consider moving some email to your PC and delete them permanently from the email server so that you can free up the disk space.  You can do so using an email client by setting the access mode to IMAP. Click here to see how you can move email from the server to your PC using the Outlook Express email client.  

If you have any questions regarding how to manage your email, or how to query your disk quota usage, you may browse the FAQ's or send email to ithelp@hku.hk, or contact the undersigned.


 


Computer News No. 114 Mar.-Apr. 2005

Upgrade of the BIOINFO Server

    1. Hardware upgrade of the BIOINFO server system
    2. Software upgrade of the system  

1. Hardware upgrade of the BIOINFO server system

The BIOINFO server system, which supports large-scale genome and protein research, was installed in 2002 under the umbrella of the BIOSUPPORT project, a collaboration between HKU Pasteur Research Centre, HKU Computer Centre , and Centre de Ressources INFOBIOGEN, France, with funding support from the HKSAR Government Innovation and Technology Fund.  The system is available for access by users in HKU as well as other research organizations.

Since 2004, the BIOINFO server system was heavily used, especially by researchers doing statistical analysis and gene signal modeling in the bioinformatics area.  We are pleased to report that an hardware upgrade on the BIOINFO system to a SUN-Fire 6900 system, with the last contribution of funding from the BIOSUPPORT project, was completed in February 2005.  The upgraded system consists of 24 "SUN 1.2GHz UltraSPARC-IV" CPUs and 96GB of physical memory (previously 24GB).  In addition to the original 2,400 GB of raw disk storage, the system is also enhanced with new 3,500 GB (raw capacity) of SUN StorEdge 6130 disk storage and a L100 tape library with 4 LTO-2 tape drives for doing backup.  The CPU benchmark of this high performance new system is now 295 SPECint_rate2000, and 112.7 GFLOPS.  It is estimated 2.5 times faster than the system before upgrade.  Details of its hardware configuration can be viewed at http://bioinfo.hku.hk/hardware.html

2. Software upgrade of the system

The operating system (OS) is also upgraded from Solaris 8 to Solaris 9 during the hardware upgrade.  All the previously installed software packages and programs are binary compatible to execute on this upgraded system.  All the compilers and linker libraries are also compatible under new OS environment.  Therefore all the existing users programs can run without re-compilation.  As this upgrade had greatly enhanced the computational power and storage capacity of this system for running more computational intensive bioinformatics analysis, we shall migrate the GCG & Seqweb programs, now running on the HKUCC system, to the BIOINFO system soon.  Our users will be informed accordingly and we shall report in a future issue of the Computer News. 

Please address all enquiries about the BIOINFO system to biosupport@bioinfo.hku.hk
 


 


Computer News No. 114 Mar.-Apr. 2005

Site License Arrangement on SAS and SPSS 

    1. SAS licenses
    2. SPSS licenses 
    3. How departments acquire the licenses

Computer Centre coordinates various site licensing programs for departments to acquire software at educational and discounted prices through bulk purchase arrangement.  Most of these software products are subject to annual renewal in order to continue using them for the ensuring year or to stay on the latest versions.  Computer Centre is now arranging the renewal programs for two of the software products, SPSS and SAS which are due to expire by end of May 2005 and June 2005 respectively.  

1. SAS licenses

Departments participating in the SAS site licensing program should have already received our notice on renewing their current SAS for Windows licenses in order to continue using them for the period July 1, 2005 to June 30, 2006.   The SAS software modules available for acquisition through Computer Centre include:

  • BASE
  • STAT
  • IML
  • ETS
  • GRAPH
  • FSP
  • AF
  • LAB
  • INSIGHT
  • ASSIST
  • ACCPCFF

2. SPSS licenses

Same as the site licensing program on SAS, departments can acquire SPSS for Windows/Macintosh licenses through Computer Centre to continue using the licenses from June 1, 2005 to May 31, 2006.  The SPSS for Windows modules available for acquisition through Computer Centre include:

Core Software
 

  • Base
  • Regression Models
  • Advanced Models
  • Tables
  • Trends
  • Categories
  • CHAID
  • Lisrel 7 (runs with Base V.6.1 or V.7.0)
  • QI Analyst
  • AMOS

Non-Core Software

  • Data Entry - Builder
  • Data Entry - Station

The SPSS for Macintosh modules available are:  

  • Base
  • Regression Models
  • Advanced Models
  • Tables
  • Trends
  • Categories
  • Conjoint
  • Missing Value Analysis

Besides, we are pleased to inform that SPSS for Windows version 13.0 is now available.  Departments renewing their licenses until May 31, 2006 will receive a copy distribution media for this new version should they wish to upgrade their existing licenses.  Renewal notices will be sent to the subscribing departments shortly to keep them informed of the renewal procedures. 

3. How departments acquire the licenses

Departments interested in acquiring any of the above software products through Computer Centre can submit a CC Order Form to us through the HKU Portal at http://hkuportal.hku.hk/ (login with your HKU Portal UID and PIN; click the tab "Services"; then the link "Order License and Goods" under "Computer Centre Services" and complete the transaction using your HKU digital certificate (HKU-Cert). 

Or you can complete and return the paper version of the CC Order Form (CF-36) available at http://www.its.hku.hk/home/services/forms.htm.  The renewal and initial license fees for the above software products can also be found under the HKU Portal (login, click the tab "Services", then  "Software Tender Prices").

For any question regarding the above site licensing programs, please feel free to contact our Ms Sarah Li or Ms Kitty Ng at 2859 2491.


 


Computer News No. 114 Mar.-Apr. 2005

Training News

The following are the training courses arranged by the Computer Center till March 2005 to help our staff and students learn how to use the various software and services.  Most courses are open to HKU staff and students free of charge.  Some courses are provided by a course vendor and a fee is charged for these courses (e.g. the Microsoft Office series and other PC software). Click on the course number to see the description of each course.
 

"register now" image Users can apply on-line for attending these courses through the web by visiting HKU Portal (http://hkuportal.hku.hk) => Services tab => Workshop and Courses (under Computer Centre Services)

Course Schedule
 
Note: RR = Run Run Building

OLB = Old Library Building

Courses on Statistics Software

Introduction to SPSS for Windows 28 May, 2005 9:30am -12:30pm RR-201
Introduction to SPSS for Windows 2 Jul, 2005 9:30am - 12:30pm RR-201

Courses on Web Page Browsing and Authoring

Web Page Editing with FrontPage 18 May, 2005 9:30am -12:30pm RR-201
Using CGI Programs in Web Pages 25 May, 2005 9:30am -12:30pm RR-201
Web Page Editing with FrontPage 24 Jun, 2005 9:30am -12:30pm RR-201
Web Page Editing with FrontPage 6 Jul, 2005 9:30am -12:30pm RR-201

Courses on Web-based Learning Systems

Introduction to WebCT (Web Course Tool) 6 Jun, 2005 9:30am-11:30am RR-201
Developing Online Courses with WebCT (Basic) 8 Jun, 2005 9:00am-1:00pm RR-201
Developing Online Courses with WebCT (Advanced) 10 Jun, 2005 9:30am-11:30am RR-201

Courses on Parallel Programming

Parallel Programming with Workshop 27 May, 2005 2:30pm-5:30pm RR-201
Parallel Programming with Workshop 30 Jun, 2005 2:30pm-5:30pm RR-201
Parallel Programming with Workshop 29 Jul, 2005 2:30pm-5:30pm RR-201

    Courses provided by course vendors on PC software
 

Introduction to Flash MX 2004
HK$500
19, 21, 26 & 28 Apr, 2005 6:30pm - 9:30pm RR-201
Adobe Illustrator CS
HK$500
4, 6, 11 &13 May, 2005 6:30pm - 9:30pm RR-201
Adobe PageMaker 7.0
HK$500
9 & 10 May, 2005 9:30am - 4:30pm RR-201
MS Excel Macro & Programming using VBA HK$500 27 & 28 June, 2005 9:30am - 4:30pm RR-201
Adobe Photoshop CS
HK$500
4 & 5 Jul, 2005 9:30 am - 4:30pm RR-201


"register now" image Users can apply on-line for attending these courses through the web by visiting HKU Portal (http://hkuportal.hku.hk) => Services tab => Workshop and Courses (under Computer Centre Services)

Click here to suggest new courses you would like


Course Descriptions


Courses on Statistics Software

Introduction to SPSS for Windows

This is a course on the SPSS (Statistical Package for Social Science) for Windows PC. Users will learn how to read the input data as well as to perform some simple statistical analysis. Contents include:

1. SPSS for Windows - SPSS Modules, Getting Help
2. Getting Started, SPSS Manager, Creating and Editing Chart
3. Statistical Analysis with Dialog Box Interface
4. Data Files
5. Data Editor
6. Working with Output
7. Working with Command Syntax
8. Data Transformations
9. File Handling and File Transformations
10. Some Statistical Procedures
11. Utilities
12. Production Facility

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Courses on Web Page Browsing and Authoring


Web Page Editing with FrontPage

This is a 3-hour course workshop on HTML Editing using Microsoft FrontPage. In this workshop, students would be doing the following exercises:

Exercise 1

- Create a document, try colors, fonts, bullets lists etc.

Exercise 2

- Create targets and hyperlinks

Exercise 3

- Create a table

Exercise 4

- Using image files in your document

Exercise 5

- Uploading your document to the server

Pre-requisite: Attendants must have the HKUSUA computer account.

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Courses on Web-based Learning Systems  


Introduction to WebCT (Web Course Tool)

This 2-hour workshop will discuss the basic features provided by WebCT from a student's point of view, e.g. browsing course materials, communicating via discussions, attempting on-line quizzes, checking usage records, etc. This workshop aims at familiarizing staff and students to the various functions of WebCT.

The powerpoint presentation can be found at http://www.hku.hk/local/cc/training/webct/introwebct.ppt.

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Developing Online Courses with WEBCT (Basic)

This 4-hour workshop will cover how to start using WebCT to develop online courses. It will cover the more commonly used features like discussions, emails, posting notes, etc. It will also introduce how to explore and make use of functions in general. This workshop aims at helping first time course developers of WebCT to get started with the common tools to develop their online courses.

The powerpoint presentation can be found at http://www.hku.hk/local/cc/training/webct/webctBasic.ppt

Pre-requisites: Participants are expected to be familiar to using a WebCT course, or have attended 'Workshop 1 : Introduction to WebCT'
.

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Developing Online Courses with WEBCT (Advanced)

This 2-hour workshop will cover more advanced features for course developers, e.g. assignments, quizzes and statistics. This workshop aims at helping course developers to make use of the more advanced features with hands-on experience. The powerpoint presentation can be found at http://www.hku.hk/local/cc/training/webct/webctAdv.ppt.

Pre-requisites: Participants are expected to be familiar to using a WebCT course, or have attended 'Workshop 2 : Developing Online Courses with WebCT (Basic)'.

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Courses on Parallel Programming
 

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Courses provided by course vendors on PC software course (fee required)


 Introduction to Flash MX 2004  ($500)

This is a 4-evening course on using Flash MX 2004, a software for create animations and interactive products.  In this introductory course, participants will also learn how to create Flash document, use drawing tools, create animation, export and publish Flash document.

Course outline:

1. Introducting Macromedia Flash MX 2004
2. Basic Drawing And Painting
3. Importing And Managing Graphics
4. Creating Text
5. Using Layers And Frames
6. Using Symbols And Libraries
7. Adding Simple Animation
8. Help And Support
9. Using Behaviors
10. Publishing

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 Adobe Illustrator CS  ($500)

The course outline of this 4-evening workshop includes:

1. What's New in Illustrator CS
2. Getting to know the Work Area
3. Understanding Graphic Types
4. Artboard The Drawing Canvas
5. Setting Up Your Drawing Preferences
6. Using Drawing Tools
7. Adding Text to your Artwork
8. Changing Object Shape
9. Enhancing the Appearance of Objects
10. Applying Filters and Effects
11. Importing Artwork
12. Editing with Clipping Masks
13. Saving Artwork

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 Adobe PageMaker 7.0  ($500)

The course outline of this 2-day workshop includes:

1. Creating a Newsletter
2. Using Text
3. Using Graphics
4. Printing with PageMaker
5. Creating an Identity System
6. Formatting Using Advanced Typography
7. Applying Advanced Layout Techniques
8. Creating Tables
9. Creating Acrobat PDF Documents

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 MS Excel Macro & Programming using VBA   ($500)

The course outline of this 2-day workshop includes:

1. About Macro In Microsoft Excel
2. What Is Visual Basic Application
3. Working With Projects
4. Understanding Scope
5. Manipulating Excel Objects
6. Working With Event
7. Using Variables In VBA
8. Controlling Program Flow
9. Debugging VBA
10. Working With User Forms
11. User Defined Functions Introduction

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Adobe Photoshop CS ($500)

This is a 2-day course on using the Adobe Photoshop CS, a software for create, edit, and retouch digital images.

Course outline:

1.

Introduction to Adobe Photoshop CS

2. Photoshop CS Interface
3. The Toolbox
4. Palettes
5. Layers
6. Color
7. Artwork
8. Image Manipulation
9. Type
10. Printing
11. Transformation
12. Masks
13. Easy Filter

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Notes for Registration:
 

1.  Users can apply on-line for attending these courses through the web by visiting HKU Portal (http://hkuportal.hku.hk)  => Services tab => Workshop and Courses (under Computer Centre Services)
2.  Successful applicants will be notified by e-mail or telephone at least one week before the commencement of the course.
3.
 
 
 
 
 
 
 
 
 
 
 
 

 

Some courses (no. prefix) are organised in conjunction with a course vendor.  There is a nominal charge on the courses.

For courses requiring a fee, please send payment to Computer Centre as soon as you have registered on the web, otherwise your registration is considered invalid.

Payment can be made by cheque (payable to "The University of Hong Kong"), or through departmental requisition (for applicants supported by departments). Departmental requisition can be placed via the HKU Portal at http://hkuportal.hku.hk (Select the tab "Services" => "Computer Centre Services" => Order License and Goods) or by the CC Order Form (CF-36) available at http://www.its.hku.hk/home/services/forms.htm

Once accepted, the fee is not refundable.  However, substitution of participant is possible by written notification to the Centre.

Computer Centre reserves the right to cancel the courses if there is insufficient enrollment. Applicants will be notified by email or telephone of the course cancellation and all course fees collected will be refunded in full.

4. The maximum number of participants for a course:
- 25 in Room 135, Old Library Building
- 22 in Room 201, Run Run Shaw Building
- 20 in Room 101, Run Run Shaw Building

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Computer Centre runs courses in the following areas throughout the year to assist staff and students in using the Centre's facilities:

 

Email and Network Services 

HKU Portal Services

Web-based Learning Systems 

Unix System  

Statistical Analysis Software

Bioinformatics Software

Parallel Programming 

Web Page Authoring

Word Processing  

Spreadsheet 

Powerpoint Presentations 

PC Database Systems

Dreamweaver

Illustrator

PageMaker 

Photoshop

Click here to suggest new courses you would like


 

Computer News No. 114 Mar.-Apr. 2005

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