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How to enquire/cancel a print job?

To check your submitted print jobs

1. Visit https://enquiry.uprint.hku.hk within HKU campus network.  For WiFi connection, please use the SSID "HKU".

2. Login with your HKU Portal ID and PIN and click "Enquiry (Purchase & Print History)".

Login uprint

3. You can see your list of submitted print jobs that are pending to print.

pending jobs

 

To cancel a print job

1. Go to a uPrint printer (b/w printer for b/w print jobs and color printer for color print jobs). Tap "Printing". Select the job you wish to remove and tap the "Remove" button or "Remove All" button if you wish to remove all submitted jobs.

cancel job

Note: If you do not retrieve your print job and print within 24 hours after submission, your print jobs will be removed automatically.

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