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My Windows PC has installed BullGuard anti-virus software and I cannot use uPrint. What can I do?

Please follow the configuration procedure below to amend the Internet Security Settings.

1. Open “BullGuard” anti-virus.

Open BullGuard

2. Click “Settings”.

Click Settings

3. Choose “Firewall”.

Choose Firewall

4. Under “Firewall”, choose “Security” and click “Edit” button. 

edit button

5. Uncheck firewall rule “File Sharing Others (SMB-TCP-Out) and click “OK” button to finish.

uncheck firewall rule

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