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Why my Windows PC (pre-2020 or pre-WiFi6) cannot detect HKU WiFi?

ITS is improving the WiFi service in phase by upgrading WiFi access points to support WiFi 6.  Users who are using WiFi 5 devices may need to update the wireless network adaptors of their Windows PCs (e.g. version before for Windows 10).

Procedure to update wireless network adaptor software:

Identify Your Intel® Wireless Adapter and Wi-Fi Driver Version:

Windows 10 driver:

Windows 8.1 driver:




Intel® Wireless Adapter Supporting 802.11ac Isn't Showing Wi-Fi 6 (802.11ax) Capable Wireless Routers and Access Points When Displaying Available Networks


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