ITS is improving the WiFi service in phase by upgrading WiFi access points to support WiFi 6. Users who are using WiFi 5 devices may need to update the wireless network adaptors of their Windows PCs (e.g. version before 22.214.171.124 for Windows 10).
Procedure to update wireless network adaptor software:
Identify Your Intel® Wireless Adapter and Wi-Fi Driver Version:
Windows 10 driver:
Windows 8.1 driver:
Intel® Wireless Adapter Supporting 802.11ac Isn't Showing Wi-Fi 6 (802.11ax) Capable Wireless Routers and Access Points When Displaying Available Networks