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Frequently Asked Questions - HKU Portal PIN

  1. How do I change my HKU Portal PIN/account password?
  2. I forgot my HKU Portal PIN/account password. How do I reset it?
  3. How can I change my PIN if my account is locked due to password ageing?
  4. I have just changed my HKU Portal UID and/or PIN. Why I can't login the HKU Portal now?
  5. I cannot login to HKU Portal but see a wrong error message after resetting the PIN to 10-18 characters. Why?