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User Guide on SmartDraw

  1. Install SmartDraw Desktop edition on Windows 10/8
  2. Uninstall SmartDraw desktop edition from Windows 10/8
  3. Access to SmartDraw Cloud
  4. Support

Install SmartDraw Desktop Edition on Windows 10/8

  1. Download and run the installation package to start the installation.
    Staff
    Student
     
  2. Click Next to proceed.
    start wizard
     
  3. Click Next to proceed.
    select file associations
     
  4. Read and accept the terms in the End-User License Agreement, click Next to proceed.
    agreement
     
  5. Click Next to proceed.
    installation path
     
  6. Click Install to proceed.
    install
     
  7. Wait for the installation to take place.
    wait to complete
     
  8. Click Yes to proceed.
    click yes to proceed
     
  9. The installation will start.
    The installation will take place
     
  10. Click Yes to proceed. Otherwise click No if you do not wish to install novaPDF (a PDF printer) bundled with SmartDraw and proceed to step 12.
    Click Yes to proceed. Otherwise click No if you do not wish to install novaPDF (a PDF printer) bundled with SmartDraw and proceed with step 12.
     
  11. Click Yes to proceed.
    Click Yes to proceed
     
  12. Click Finish to complete the installation.
    complete
     
  13. Launch SmartDraw desktop version
    launch the application

Uninstall SmartDraw Desktop Edition from Windows 10/8

  1. Go to Control Panel.
     
  2. Select Programs Programs and Features.
     
  3. Select SmartDraw 2020 form the program list and click Uninstall.
     
  4. Follow the instructions to uninstall the program.

Access to SmartDraw Cloud

  1. Go to https://login.microsoftonline.com.
     
  2. Enter your username and click Next to proceed.  You will be redirected to another login page - Microsoft Office 365 for Staff/Students.

    User

    Username 

    Password

    Staff

    PortalUID@hku.hk

    Portal PIN

    Students 

    PortalUID@connect.hku.hk

    Portal PIN

  3. Enter your HKU Portal PIN and click Sign in to proceed.
    NOTE: The login page for staff and students are different.  The following is an illustration of the login page for students.
    input password
     
  4. Click "Explore all your apps" to proceed.
    explore app
     
  5. Click the application "SmartDraw" to launch the SmartDraw Cloud edition.
    click to start
     
  6. You will be signed in and you can start using SmartDraw Cloud.
    Web interface

Support

1. Support from SmartDraw

Users can visit the SmartDraw website https://www.smartdraw.com/support/ to submit an enquiry or email them at support@smartdraw.com.

2. Support from IT Services

Users can contact ITS Service Desk at ithelp@hku.hk or 3917 0123.