Procedure to Access HKU Email via iOS Devices Using IMAP Account

Procedure to Access graduate.hku.hk Email via iOS Devices Using IMAP Account

  1. To add an email account in your iOS device, tap “Settings” > “Mail” > “Accounts” > “Add Account” > “Other”.
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    Choose “Add Mail Account”.

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  1. Enter your name, email(in format of uid@graduate.hku.hk),  and description of your mail account. Tap “Next” to continue.

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  1.  For incoming mail server, please use the corresponding host name:
    Email ServiceHost Name
    Graduategraduate.hku.hk
    • Then, enter your graduate email account name under “User Name” and account password under “Password”.
    • For outgoing mail server, please use the corresponding host name:
    Email ServiceHost Name
    GraduatePlease refer to your Internet service provider’s settings
    • Then, enter your graduate email account name under “User Name” and acccount password under “Password”.
    • Tap “Next” to continue.

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    • Tab “Save” to save the mail account settings.

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  2. The email setup is finished and you can see the account from the email account list.
  3. Update “Incoming Settings”.
    • Tap Settings in the home screen.
    • Choose Mail, Contacts, Calendar.
    • Select your account from the list.
    • Select Account under IMAP.

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    • Scroll to the bottom of the list and choose Advanced.

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  4. Map iOS device mail folders to Webmail folders as followings:

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    • Tap Done” to save.

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MFA

Multi-Factor Authentication

February 2024
February 2024

Mandatory for all staff accounts

May 2024
May 2024

Mandatory for all student accounts