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Opening Hours

The offices are closed on Sunday, public and University holidays unless otherwise specified.

[Please be informed that the General Enquiry Counter and Service Desk will be closed on 16 Jan 2021 (Sat) due to electricity suspension in the Library Building (Old Wing).  Please contact us at 3917 0123 or ithelp@hku.hk]

Location Schedule
Enquiry Counters
General Enquiry Counter & Service Desk (1) 1/F, Library Building (Old Wing)
(Tel: 3917 0123)
Mon - Fri: 9:00 a.m. - 5:45 p.m.
Sat: 9:00 a.m. - 12:30 p.m.
Data Centre
Data Centre Room 108, Run Run Shaw Building Mon - Sun: 24 hours

Opening Hours of the Learning Commons and Learning Environment Services Counters

Opening Hours of the Faculty-based PC Laboratories/Facilities


(1)The General Enquiry Counter & ITS Service Desk on the 1/F of Library Building (Old Wing) (LBO) is accessible via the staircase next to the coffee shop on G/F.   For those who have difficulty in visiting the General Enquiry Counter via the staircase, please contact our ITS Service Desk at 3917 0123 for assistance.