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ITS Maintenance on Nov 3-4, 2018

ITS Maintenance Window on Nov, 3-4

The following maintenance work will be carried out on Nov 3-4, 2018 (this Saturday and Sunday) and the services to be affected include:

Date

Time

Maintenance on

Service to be affected

Nov 3, 2018
(Sat)

10:00 pm - 11:59 pm

Adobe Connect server for system patching

The Adobe Connect web conferencing service will be suspended.

Nov 3-4, 2018
(Sat-Sun)

11:00 pm (Sat) - 2:00 am (Sun)

High definition video conferencing servers for OS patching

High definition multi-party conferencing service will be suspended.

Nov 4, 2018
(Sun)

7:30 am - 12:30 pm

Servers supporting graduate.hku.hk email service for OS upgrade

Access to graduate.hku.hk will be suspended.

Nov 4, 2018
(Sun)

9:00 am - 2:00 pm

Research and Conference Grant Administration System (RCGAS)

RCGAS will be suspended during the maintenance period.

For enquiries, please contact our Service Desk at ithelp@hku.hk or 3917 0123 during office hours; and call our Computer Room at 3917 2496 after office hours.

We apologize for any inconvenience that may cause.

K C Chang
Systems Team
Information Technology Services

Note:

Scheduled maintenance messages are shown at http://www.its.hku.hk/sysmt.
Messages about current service suspension, if any, are shown at the "Service Suspension" section of ITS homepage http://www.its.hku.hk and at the HKU App => Staff Corner or Student Corner => Service Suspension.