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ITS Maintenance on Feb 4-5, 2017

ITS Maintenance Window on Feb 4-5, 2017

The following maintenance will be carried out on Feb 4-5, 2017 (this Saturday and Sunday) and among them, the major services to be affected include:

  1. Internet service in the Centennial Campus: Saturday 6:00 pm - 8:00 pm
  2. Internet service in the Main Campus: Sunday 10:00 am - noon

For enquiries, please contact our Service Desk at ithelp@hku.hk or 3917 0123 during office hours; and call our Computer Room at 2859 2496 after office hours.

The details are shown below:

Date

Time

Maintenance on

Service to be affected

Feb 4, 2017
(Sat)

6:00 pm - 8:00 pm

Internet firewalls supporting the network services in the Centennial Campus for firmware upgrade

There will be two 5-minute interruptions to the Internet service in the Centennial Campus.

Feb 5, 2017
(Sun)

Midnight - 3:00 am

High definition video conferencing servers for OS patch update

The high definition video conferencing service will be suspended.

10:00 am - noon

Internet firewalls supporting the network services in the Main Campus for system upgrade

There will be one 5-minute interruption to the Internet service in the Main Campus.

We apologize for any inconvenience that may cause.

K C Chang
Systems Team
Information Technology Services

Note:

Scheduled maintenance messages are shown at http://www.its.hku.hk/sysmt.
Messages about current service suspension, if any, are shown at the "Service Suspension" section of ITS homepage http://www.its.hku.hk and at the HKU App => Staff Corner or Student Corner => Service Suspension.