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How to apply for HKU Portal UID (& Email Account) for new staff

  1. New staff members who received the information sheet "Instructions on Computer Account Application" together with their appointment letter from the Human Resource Section of Registry can apply for an HKU Portal account online.  They can assign an HKU Portal UID (User Identification, i.e. account name) and an associated HKU Portal PIN (Personal Identification Number, i.e. password) at their own choice.

    1. Colleagues with an initial password assigned

      Please use the following online form for HKU Portal account application- 

      Application for HKU Portal Account (with initial password)

    2. Colleagues without an initial password assigned

      For colleagues who lost their initial password or are not assigned with an initial password e.g. HKU SPACE staff and honorary staff, they can apply for an HKU Portal account through one of the following online forms-

      Application for HKU Portal Account (with HKID) (accessible within HKU campus only) 

      Application for HKU Portal Account (with passport) (accessible within HKU campus only)

    For enquiries on application for HKU Portal account, please contact us at ithelp@hku.hk or 3917 0123.

  2. For application submitted before noon, the UID and PIN will be ready after 2 pm on the same day. For submission after noon, the UID and PIN will be ready after 8 am on the next day.

    Access to Self Service "Personal & Family Data Form" will be available upon creation of UID and PIN. Other Self Service functions will be available on the first day of appointment. (MSS functions will only be available with authorization from departments.)

  3. Upon successful application, please log on to HKU Portal to complete the e-Personal and Family Data Form under "My Page" tab => Self Service => Human Resources => Personal & Family Data. It is important for you to complete this e-Form promptly to facilitate, among other things, payment of your salary.

  4. All Full Time (paid) staff members are eligible to have staff card. They have to follow the instructions indicated in the appointment letter to apply for staff card ( upload photos in Personal and Family Data Form and provide documents including HKID card/Passport) and then a notification message asking them to collect staff card will be sent to them. Please contact Ms. Jenny Lee of Human Resource Section at 2859 2292 if you have any further enquiries for issue of Staff Card.