1. Secure Your PIN
Each staff members and student is uniquely identified by a HKU Portal UID (User Identification) and PIN (Personal Identification Number). As HKU Portal contains personal and departmental information, some of which is limited for access by authorized persons, you are advised to keep your PIN secure and safe from leaking to others. You must not disclose your PIN to others and you will be required to change your PIN regularly every 6 months. If you suspect someone knows your PIN, you should change your PIN immediately by clicking here.
Remember to disable auto-complete function in your browser as this will make your HKU Portal UID/PIN automatically available to anyone having access to your system. To turn this function off in MS Internet Explorer browser, click Tools -> Internet Options -> Content tab -> AutoComplete button. Then uncheck the box User names and passwords on forms and click OK.
Your HKU Portal account will be suspended with successive login failures and an email on "Your access to HKU Portal has been suspended" will be sent to alert you of the account suspension. Users are advised to change their PIN immediately by clicking here.
There will be an automatic "time-out" when HKU Portal is connected for 4 hours.
Do not leave a HKU Portal session unattended at any time. If you do not logout, others can access your information using the same computer you used or even change or delete your personal or confidential information under the active Portal session left behind.
Before login to HKU Portal, you are advised to verify the authenticity of the web site by clicking the "Security Lock" at the low right hand corner of the browser. The HKU Portal is authenticated and secured by a digital certificate. You must not enter your HKU Portal UID / PIN in any website which you suspect to be a fake website, or if the "Security Lock" icon cannot be found, or information in the certificate is invalid.
a. Click the "Security Lock" icon next to the area where the URL is put and click "View certificates". The certificate information will pop-up:
b. In the General tab, verify the certificate contains the following information: