Home » IT Services News » IT Services News No. 190 (Dec 2017) » Updated Rates for Technical Support Services

Updated Rates for Technical Support Services

We are offering technical support services to departments such as the use of audio visual equipment for events, video collaboration facilities, PC installation and migration, etc.

Starting from 1 January 2018, the charging rates for the technical support services provided by ITS will be revised as follows.  Please note that for services provided on Saturdays, Sundays and University holidays, the charge is in blocks of four hours, whereas the charge is on an hourly basis for other timeslots.

Service Period

Charging Rate (HK$)
(Technician)

Charging Rate (HK$)
(IT Officer)

Monday to Friday (office hours: 9:00am - 6:00pm)

$340/hour

$480/hour

Monday to Friday (non-office hours)

$510/hour

$720/hour

Saturdays, Sundays and University holidays

$2,040/4-hour

$2,880/4-hour

For charging rates of our cost recovery services, please visit the link below-

http://intraweb.hku.hk/reserved_2/its/forms/charging-rates.html (The above new rates will be reflected on 2 January 2018.)

 

Bonnie Lau
Office Administration Team
Tel: 3917 8734
Email: bonlauwl@hku.hk