Frequently Asked Questions - HKU Connect Mail for Students

  1. What is HKU Connect Email Service for Students?
  2. How to register for HKU Connect Email Service for Students?
  3. What is the email address, email alias, user name and password of my HKU Connect email account?
  4. What is the mail storage quota for HKU Connect Email Service?
  5. How to check my HKU Connect email disk quota?
  6. Can I still use my simplified email address i.e. HKUPortalUID@hku.hk after graduation?
  7. What is the maximum size for each email message?
  8. What is the maximum number of recipients per message?
  9. What is the maximum send limit to internal and external recipients per day?
  10. How to organize the email into different category?
  11. Is there any email priority setting for the HKU Connect Email service?
  12. How to enable undo send email?
  13. Is read receipt available for HKU Connect Email service?
  14. Is there any SPAM and virus filtering?
  15. How to send email using email alias in HKU Connect?
  16. How to change the email sender's name in HKU Connect?
  17. How to setup email forwarding in HKU Connect?
  18. How to setup vacation auto reply in HKU Connect?
  19. How to enable IMAP for HKU Connect email?
  20. How to enable POP for HKU Connect email?
  21. How to change PIN by HKU students and graduates for HKU Connect email service?
  22. How to change your language in Calendar, Contacts and Drive in Google if they are in Traditional Chinese user interface?
  23. I am unable to access the HKU Connect email service from where I am while other web sites seems normal
  24. After I login HKU Connect via webmail, why it shows my Gmail account instead of HKU Connect account?