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User Guide on e-Survey Service


The e-Survey Service provides an online survey solution for departments use. It is a cloud-based service powered by SurveyGizmo, providing an Internet-browser-based tool to collect survey data online instead of using traditional paper survey form. It also includes tool which can perform real-time data analysis, and also generate reports based on different requirements.

Key benefit for e-Survey Service

  • Provide tool to build survey, quiz, poll and form
  • Reduce time to input survey data manually for analysis
  • Reduce use of paper (printing of survey and evaluation form)
  • Provide tools to create different types of report for analysis
  • Provide branded link for survey starting with (with SSL protection)

How to apply the service

The service is offered to departments on annual subscription basis.  The initial fee (for license that ends on 30 June 2017) and the subsequent annual license fee are HK$1,125 and HK$1,500 respectively.   Departments interested in using the e-survey tool can send us a ITS Order Form through HKU Portal (login to HKU Portal > type “order” in the Search field > click the link “Order License & Goods”).

Quick start guide of e-Survey Service

New users can refer to the quick start guide below (extracted from the official SurveyGizmo documentation) for start-up.

Detail user documentation in SurveyGizmo

Users can refer to for detailed user guide in SurveyGizmo Help.