First create an account in the Outlook Express (OE). In Outlook Express, click Tools -> Accounts.
In the "Internet Accounts" screen, click Add -> Mail.
Enter your name in the Display name field and click Next.
Enter your E-mail address and click Next.
- Select IMAP as the incoming mail server.
enter hkusuc.hku.hk as incoming mail server for your HKUSUC mail account
enter hkusua.hku.hk for your HKUSUA mail account or
enter hkucc.hku.hk for your HKUCC mail account
enter hkucc1.hku.hk for your HKUCC1 (Exchange Email for Staff) mail account
enter graduate.hku.hk for your GRADUATE mail account
For outgoing mail server, enter mail.hku.hk on HKU campus network. Otherwise, enter your ISP's smtp server. Please consult your ISP.
NOTE: If you select POP3 mode, all your emails will be downloaded from the email server to your local folders in Outlook Express and you can no longer access your emails via HKU Portal/WebMail. It will be very difficult to move your emails back to the email server.
In the "Internal Mail Logon" screen, enter Account name: your HKU Portal UID and Password: your HKU Portal PIN.
Uncheck the box Log on using Secure Password Authentication (SPA). Click Next.
Click Finish to exit "Internet Connection Wizard" and choose Close on the "Internet Accounts" window.
You will be asked "Would you like to download folders from the mail server you added?". Click Yes.
Select the folders to be displayed by clicking the "Show" button on the right. This will download a list of folders from your account.
When you are done and you should have a working email client that sends and receives emails for you.